Returns & Exchanges
At Alleyoop, we want you to love your beauty routine, so if a product isn't the perfect fit, we offer easy returns and exchanges within 30 days of purchase. Our goal is to ensure you feel confident and satisfied with every multi-tasking essential in your makeup bag.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all components are included to prevent damage during transit.
Print and Ship
Download your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse processes your return, we will issue a refund to your original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing