Frequently Asked Questions
Everything you need to know about Alleyoop beauty and your orders.
What makes Alleyoop products different from other beauty brands?
We focus on 'multitasking' beauty. Our products are designed to save you time and space by combining multiple functions into one sleek, travel-friendly tool or formula.
Are your products cruelty-free and vegan?
Yes! We are proud to be 100% cruelty-free and we offer a wide range of vegan-friendly products. Please check the specific product pages for a full list of ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We want you to love your routine. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to bring Alleyoop to beauty lovers worldwide very soon!
How can I track my order?
Once your order ships, you'll receive an email with a tracking link. You can also log into your Alleyoop account to view your order history and real-time status updates.